Salesforce Technical Business Analyst
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Description
Join a live Salesforce engagement with a globally recognised salesforce partner! Immediate start in Sydney, working within financial services to merge two instances
- Immediate start $850-$900 per day Sydney
- Financial services client to merge salesforce instances
- Lead workshops, capturing/ migrating business process
Organisation:
Come contract for Global Salesforce Partner that specialise in Financial Services, Public Sector and Non-for-profit implementations. They have flexible working arrangements with hybrid offices.
Role:
As the Salesforce technical business analyst, you will be joining a live project within financial services domain based in Sydney CBD 2000. The project will be merging two salesforce instances with a focus on service cloud and financial services cloud is advantageous. Your role will be to capture requirements in business process, writing epics, feature and user stories. You will be liaising with architects and key stakeholders to:
- Lead the workshops documenting business process
- Create and document the functional requirements
- Writing and reviewing requirements
- Work with build team to deliver the designed solution
- Define the Test acceptance criteria, assist with test case development and testing
You will have:
- 5+ years Salesforce business analyst/ functional consultant experience
- Financial services experience advantageous particularly with Financial services cloud
- Hands on implementation of core salesforce Sales, Service and Experience
- Strong fundamental business analysis experience in requirements gathering skills, elicitation techniques, stakeholders management, process mapping
- Strong understanding on Requirements definition and playback to multiple stakeholders, business solution design: including process, logical data models, use cases, user stories
- Technical experience with configurations flows, process builder
- Excellent stakeholder engagement across all enterprise levels including ability to collaborate with SMEs, architects, developers & testers
- Must be able to document various levels of diagramming, including but not limited to: BPMN, Sequence diagrams, use case maps, process diagrams
- Experience in working within highly complex, multi-stream and integrated environment